Privacy
Privacy Policy
How VidVoices handles contact details, scripts, uploads, orders, payments, cookies, and business records.
Information we collect
When you contact us or place an order, we may collect your name, email address, phone number, company, country, script, pronunciation notes, uploaded files, selected voice talent, usage details, billing details, and order history.
How we use it
We use this information to respond to your message, price and confirm usage, produce your voiceover, send order updates, keep business records, and improve the website and order flow.
Uploads and scripts
Uploaded scripts, pronunciation guides, reference audio, and project notes are used for the project you send them for. Please do not upload material you are not authorised to share.
Payments and business systems
Payments, invoices, email, CRM records, form submissions, analytics, and automation may be handled through trusted service providers such as WooCommerce, Stripe, Zoho, n8n, Gravity Forms, hosting providers, and email delivery services. We only share the information needed for those services to work.
Cookies and analytics
The website may use cookies and similar tools for checkout, forms, security, analytics, and regional content. You can control cookies in your browser, but some ordering features may not work without them.
Access and corrections
You can ask us to update or delete personal information where we are legally able to do so. Some records may need to be retained for accounting, fraud prevention, order history, or legal reasons.
Contact
For privacy questions, contact us at [email protected].